Cookies Policy

What Are Cookies

Cookies are small text files that are placed on your device (such as your computer, tablet or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, to remember your preferences and choices, and to give website owners useful information about how their site is used. A cookie typically contains a unique identifier (a string of letters and numbers), the name of the server that set it, and an expiry date. When you revisit the website or navigate between pages, the cookie is sent back to the server, allowing the site to recognise your device and recall information about your previous visit or preferences.

Cookies can be classified in several ways. “First-party” cookies are set by the website you are visiting (in this case, by us or on our behalf for xakriondchalvorn.world). “Third-party” cookies are set by a domain other than the one you are visiting; for example, when we embed content such as a map, the provider of that content (e.g. Google) may set its own cookies. “Session” cookies are temporary and are deleted when you close your browser; they allow the site to link your actions during a single browsing session. “Persistent” (or “permanent”) cookies remain on your device for a set period (which could be minutes, months or years) or until you manually delete them; they are used to remember your preferences across sessions or to recognise you on return visits. Cookies can also be categorised by purpose: strictly necessary, functional or preference, performance or analytics, and targeting or advertising. We describe the purposes for which we use cookies in the sections below.

Similar Technologies

In addition to cookies, we or our service providers may use similar technologies such as local storage (for example, HTML5 local storage or session storage), pixel tags, and similar mechanisms. Local storage allows data to be stored in your browser without a server round-trip and can be used, for instance, to remember that you have accepted our cookie notice so that we do not show it again on your next visit. Pixel tags (also known as web beacons or clear gifs) are small, often invisible, images that may be used to track whether an email has been opened or to collect limited technical data. Where these technologies are used in a way that stores or accesses information on your device in a manner similar to cookies, we treat them as covered by this Cookies Policy and by applicable cookie law. References in this policy to “cookies” should be read as including such similar technologies where the context applies.

Why We Use Cookies

We use cookies and similar technologies for the following general purposes: to enable the website to function correctly and securely; to remember your preferences (such as your acceptance of our cookie notice) so that we can improve your experience; to understand how visitors use our website (for example, which pages are most viewed, how long users spend on the site) so that we can improve our content and the way the site works; and to support features that we or third parties provide (such as embedded maps showing our business location). Each of these purposes is explained in more detail in the sections that follow. We only use cookies that are necessary for these purposes or for which we have obtained your consent where required by law.

Strictly Necessary Cookies

Strictly necessary cookies are essential for the operation of our website. They enable core functionality such as page navigation, access to secure areas (if any), form submission (including our contact form), and the operation of the cookie consent mechanism itself. The website may not function properly without these cookies, and they typically cannot be switched off in our systems. In most cases, strictly necessary cookies do not collect information that identifies you personally; they may, however, collect a session identifier or similar technical data. Under applicable law, we do not need your consent to use strictly necessary cookies, but we inform you about them in this policy. We keep the use of strictly necessary cookies to a minimum and limit their scope to what is genuinely required for the operation of the site.

Preference and Functionality Cookies

Preference cookies allow the website to remember choices you make (such as your preferred language or region, or that you have accepted our cookie notice) and to provide enhanced, more personal features. For example, we may use a cookie or local storage to record that you have clicked “Accept” on our cookie banner, so that we do not show the banner again on subsequent visits until the preference expires or is cleared. Functionality cookies may be used to support features such as embedded content (e.g. maps), interactive elements or personalised layout. These cookies may be set by us or by third parties whose services we use. You can block or delete preference and functionality cookies through your browser settings; if you do so, the website will generally still work, but you may need to re-enter your preferences (such as accepting the cookie notice again) and some features may not work as intended.

Analytics and Performance Cookies

Analytics and performance cookies (sometimes referred to as “statistics” cookies) collect information about how visitors use our website. This may include the number of visitors, how visitors arrived at the site (e.g. from a search engine or a link), which pages were visited, how long users spent on particular pages, and whether users encountered any errors. We use this information in aggregate form to improve the way our website works, to fix problems, and to understand what content is most useful to visitors interested in our shrub trimming, tree shaping and garden care services. The data is typically anonymised and does not, in normal use, identify you personally. Where we use third-party analytics tools, those providers may set their own cookies and may process data in accordance with their own privacy policies. You can often opt out of analytics cookies through our cookie notice (if we offer granular controls) or through your browser settings, or by using opt-out tools provided by the relevant analytics provider. Opting out may not affect the operation of the site but will mean we have less information to improve the site.

Third-Party Cookies

Our website may include content or features provided by third parties. For example, we may embed a map (such as Google Maps) to show the location of our business at 27 St Peters Cl, Birmingham B28 0EF, United Kingdom. When you view a page that contains such embedded content, the third-party provider may set its own cookies on your device. We do not control these cookies, and their use is governed by the privacy and cookies policies of the respective third parties. Third-party cookies may be used for purposes such as displaying the map, measuring how often the embedded content is viewed, or for the third party’s own analytics or advertising. We encourage you to review the privacy and cookies policies of any third-party services we use (for example, Google’s policies if we use Google Maps) so that you understand what cookies they set and how you can manage them. You can often control or block third-party cookies through your browser settings; note that blocking them may affect the functionality of the embedded content (for example, the map may not display correctly).

Cookie Duration and Expiry

Session cookies are temporary and expire when you close your browser or when your session ends. Persistent cookies remain on your device until they expire (the expiry date is set when the cookie is created and may be anything from a few minutes to several years) or until you delete them manually. The exact duration of each cookie we use depends on its purpose. For example, a cookie that remembers your acceptance of our cookie notice might be set to last for 12 months so that we do not ask you again on every visit. You can view the cookies stored on your device and their expiry dates through your browser’s built-in cookie management tools (usually found under Settings, Privacy or similar). If you would like details of the specific cookies we use, their names, purposes and durations, you can contact us using the details on our Contact page and we will provide the information we hold.

Managing and Disabling Cookies

You have several options for controlling cookies.

Our Cookie Notice

When you first visit our website, we display a cookie notice (often in the form of a banner or pop-up) that informs you about our use of cookies and offers you the option to accept them. If you click “Accept”, we will set a cookie or use local storage to remember your choice so that we do not show the notice again until the preference expires or is cleared. Depending on how we have implemented the notice, you may or may not be able to reject non-essential cookies through the notice itself; if not, you can use your browser settings as described below.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these under options such as “Settings”, “Preferences”, “Privacy”, “Security” or “Cookies”. Depending on your browser, you may be able to block all cookies, block only third-party cookies, or delete existing cookies. Blocking all cookies may prevent certain parts of our website from working correctly (for example, the contact form or the cookie consent mechanism). Deleting cookies may mean that you need to re-enter information or accept the cookie notice again. For more information on how to manage cookies in your specific browser, please refer to your browser’s help function or the manufacturer’s website.

Third-Party and Industry Opt-Outs

Some third-party providers (for example, analytics or advertising networks) offer their own opt-out mechanisms or preference centres. If we use such providers and they set cookies, we may link to or describe their opt-out options where relevant. You can also consult the provider’s privacy or cookies policy for instructions. Industry bodies sometimes provide tools that allow you to opt out of certain categories of cookies across multiple websites; the availability and scope of such tools depend on your region and the providers we use.

Your Rights and Personal Data

Where cookie data amounts to personal data (i.e. information that identifies or could identify you), the processing of that data is subject to the UK General Data Protection Regulation and the Data Protection Act 2018. In such cases, you have the rights set out in our Privacy Policy (including the right to access, rectify, erase, restrict processing, object and to data portability, as well as the right to lodge a complaint with the Information Commissioner’s Office). For full details of how we handle your personal data and how to exercise your rights, please see our Privacy Policy.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our use of cookies, in the technologies we use, or in applicable law or guidance. The current version will always be published on this page, and we will update the “Last updated” date at the bottom of the policy when we make changes. If we make significant changes (for example, we introduce new types of cookies or new purposes), we may take additional steps to draw your attention to the update, such as displaying a notice on the website or asking you to review and accept the updated policy. We encourage you to check this page periodically so that you remain informed about our use of cookies.

Further Information and Contact

For more information about how we handle your personal data generally, please see our Privacy Policy. If you have any questions about this Cookies Policy or about our use of cookies, please contact us using the details on our Contact page. Our address is 27 St Peters Cl, Birmingham B28 0EF, United Kingdom. We will respond to your enquiry as soon as reasonably practicable.

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